Your privacy matters. This policy explains exactly what personal data PKR360 collects, why we collect it, how it is used and stored, and the rights you have over your own information. We keep it straightforward — no unnecessary legal jargon.
Six core principles that define how your personal information is treated across every part of the platform.
All data exchanged between your device and PKR360's servers is encrypted using industry-standard TLS protocols. This covers login sessions, deposit transactions, account updates and any communication with the support team.
PKR360 does not sell, rent or trade your personal data to third parties for their marketing purposes. Your information is used to operate your account, process transactions and improve the platform — nothing beyond that.
PKR360 does not store your full payment card details or JazzCash and Easypaisa PIN codes. Payment processing is handled by dedicated payment service providers who are responsible for securing transaction-level data.
You have the right to access, correct and request deletion of your personal data held by PKR360. These requests can be submitted through the support team at any time. We respond to data requests within a reasonable timeframe.
Cookies on PKR360 are used for essential functions like keeping you logged in, remembering your language preference and measuring how different areas of the platform are used. You can manage non-essential cookies through your browser settings.
PKR360 only retains personal data for as long as it is needed for the purpose it was collected. Account data is held while your account is active. After closure, certain records are retained for the minimum period required for financial and compliance purposes.
PKR360 is an online entertainment platform that provides casino games, sports betting, fish games and a VIP rewards programme. To operate these services, we collect and process certain personal data about the people who register and use the platform.
This Privacy Policy is here to be transparent about that process. It tells you what data is collected, the reasons it is collected, who it may be shared with, how long it is kept, and what you can do about it. We have written it to be as clear and practical as possible rather than burying important information in technical language.
By registering an account on PKR360 and using the platform, you acknowledge that you have read this Privacy Policy and understood how your data is handled. If you do not agree with how your data is processed, you should not register or continue using the platform. If you have an existing account and want to close it, contact the support team.
PKR360 collects personal data in two main ways: information you provide directly when using the platform, and information collected automatically through your use of the service.
Your personal data is used for specific, legitimate purposes related to the operation of the PKR360 platform. We do not use your data for purposes that are unrelated to providing and improving the service.
| Purpose | Data Used | Why We Need It |
|---|---|---|
| Account creation & management | Name, email, date of birth, username | To set up and maintain your player account |
| Identity verification | CNIC, proof of address | To confirm you are who you say you are and meet age requirements |
| Processing deposits & withdrawals | Payment method reference, transaction history | To process your PKR transactions accurately via JazzCash, Easypaisa, Raast, bank transfer or card |
| Fraud prevention & security | IP address, device data, transaction patterns | To detect and prevent fraudulent activity, unauthorised access and bonus abuse |
| Customer support | Communications, account history | To investigate and resolve queries and complaints effectively |
| Platform improvement | Usage data, performance data | To understand how the platform is used and improve the experience |
| Responsible gaming | Gaming behaviour, self-exclusion status | To apply limits you have set and identify potential problem gaming patterns |
| Marketing communications | Email address, game preferences | To send promotional offers — only where you have opted in |
Where we send marketing communications — such as bonus notifications or PSL season promotions — this is only done to players who have opted in to receive them. You can opt out of marketing emails at any time by contacting the support team or updating your account notification preferences.
PKR360 does not sell, rent or trade your personal data to third parties for their own commercial purposes. Your data may however be shared with certain trusted categories of third party where it is necessary to provide the service.
To process your deposits and withdrawals in PKR, we share relevant payment data with our payment service providers. These include processors that handle JazzCash, Easypaisa, Raast, bank transfer and card transactions. These providers are contractually required to handle your data securely and only for the purpose of processing your transaction.
When account verification is required, we may share identity documents and related data with specialist KYC (Know Your Customer) service providers who assist in verifying your identity and age.
We share relevant account and behavioural data with fraud detection services to identify suspicious activity, prevent account takeovers and protect the integrity of the platform for all players.
PKR360 uses cloud hosting, analytics and software platforms to run the service. These providers may process data on our behalf as part of their service delivery. All such providers operate under data processing agreements that restrict how your data is used.
PKR360 may disclose personal data if required to do so by applicable law, a court order or a legitimate request from a law enforcement authority. In such cases, we disclose only the minimum data necessary to comply with the obligation.
PKR360 takes the security of financial data seriously. Here is specifically how payment data is handled on the platform:
Cookies are small text files placed on your device when you visit the PKR360 website. They help the platform function correctly and give us useful information about how the site is being used. PKR360 uses three categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Keep you logged in, maintain your session, remember your language and region preference, process secure transactions | No — required for the site to function | |
| Measure page views, identify popular features, understand navigation patterns and improve the overall platform experience | Yes — via your browser settings | |
| Remember your game lobby view preferences, notification settings and other personalisation choices | Yes — but some personalisation features may not work without them |
PKR360 does not use advertising cookies or tracking cookies that share your data with advertising networks. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect the functionality of the platform — for example, you may not be able to stay logged in across pages.
The PKR360 mobile apps use similar session and preference storage mechanisms. These are managed through the app's own storage and are not browser cookies, but they serve the same functional purposes.
PKR360 retains personal data only for as long as it is necessary for the purpose it was collected. Below is a general guide to how long different categories of data are kept:
When data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised so it can no longer be linked to you.
PKR360 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While we take security seriously and implement reasonable measures, no system is completely immune to risk. If you become aware of any security concern relating to your account, contact the support team immediately through live chat.
You have specific rights in relation to your personal data held by PKR360. Here is what each right means and how to exercise it:
You can request a copy of the personal data PKR360 holds about you. We will provide this within a reasonable timeframe.
If any data we hold about you is inaccurate or out of date, you can ask us to correct it. Basic account details can also be updated directly in your account settings.
You can request that we delete your personal data. Note that some data may need to be retained for legal or financial compliance reasons even after a deletion request.
You can object to certain types of data processing, particularly marketing communications. Opt out of marketing emails at any time through the support team.
You can request your personal data in a structured, commonly used format so you can transfer it elsewhere if you wish.
In certain circumstances you can ask us to pause processing of your data — for example while a correction request is being reviewed.
To exercise any of these rights, contact the PKR360 support team through live chat or by email. We aim to respond to all data rights requests within 30 days. In some cases, particularly complex requests may take longer — we will let you know if that applies.
PKR360 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. During registration, players are required to confirm they meet the minimum age requirement.
Where PKR360 has reason to believe a registered player is under 18, the account will be suspended immediately pending age verification. If the player cannot confirm they are 18 or over, the account will be permanently closed. Any balance associated with an underage account will not be paid out.
If you are a parent or guardian and believe a minor has registered on PKR360, please contact the support team immediately with details so the account can be identified and closed without delay.
PKR360 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer or changes in applicable data protection requirements. The "Last Updated" date at the top of this page will be revised whenever a change is made.
For material changes — those that significantly affect how your data is used or your rights in relation to it — registered players will be notified via the email address on their account before the change takes effect. For minor or clarifying updates, the revised policy will be published on this page and the date updated.
Continued use of PKR360 after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept a material change, you should stop using the platform and contact support to close your account before the change takes effect.
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal data is being handled, the PKR360 support team is available to help.
For responsible gaming related requests — including account self-exclusion or deposit limit changes — these can also be made directly through your account settings for immediate effect, without waiting for a support response.
Registration is free and your personal data is handled with care as described in this policy. Create your account in minutes and explore casino games, PSL cricket betting, fish games and the VIP programme — all in PKR.
18+ only • Play responsibly • All transactions in PKR • JazzCash • Easypaisa • Raast